Moodle, Wiki, JIRA, UW-Search, hosted sites outage

Planned in advance; Open

Overview

Affected services
  • Central Wiki Service
  • Moodle
Outage Time
08:00 AM, 06-Sep-17 — 08:20 AM, 06-Sep-17
At Risk Time
08:20 AM, 06-Sep-17 — 10:00 AM, 06-Sep-17
Description
Patch Linux servers. This includes LIVE, TEST and DEV for all listed systems: Moodle, Central Wiki Service, JIRA, Hosted Websites, Drupal services and Document Management (Serengeti), University Web Search (UWS).

Technical Information

Technical Information

Work summary
Patch Linux servers. This includes LIVE, TEST and DEV for all below listed systems.
Technical summary
Moodle, Wiki, JIRA, UW-Search, hosted sites outage
Affecting
Servers / Hardware
Criticality
medium
Expected impact
The following systems will be unavailable: Moodle, Central Wiki Service, JIRA, Hosted Websites, Drupal services and Document Management (Serengeti), University Web Search (UWS). Although the outage period will depend on the actual patch and outage period will be around 20 minutes. The application will remain At Risk between 8:20am and 10am
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Ana Heyn on 11-Aug-2017
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by Sam Fuller


Additional Details

Risk classification
low
Risk assessment
Part of the ongoing patching
Other people involved
Notes for future reference