REH Kennedy Tower network link

Unplanned; Complete


Affected services
  • Data networking
Outage Time
10:00 AM, 04-Sep-17 — Ongoing
The fibre link between Appleton Tower & REH Kennedy Tower went down at 10:00 today and is still down.

Technical Information

Technical Information

Work summary
Outage reported to Vodafone (fibre circuit supplier, ticket reference 8186737) @ 11:45. This alert is ongoing and updates will be added as & when we have anything further information. Update 14:08 With Vodafone engineer now. One of the legs of the fibre pair is broken at approx 3km. A fix will be attempted once the actual break location is found. Update 16:30 Vodafone fibre engineer working to find the break. Next update at12:00 unless we hear sooner. Update 18:45 The fibre cable has been repaired and the link is now operational again. We will continue to monitor the link as we do all the network links.
Technical summary
REH Kennedy Tower network link
Servers / Hardware
Impact description
No access to any data services
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Duncan Phillips on 04-Sep-2017
Authorised by CIS
Publish to IS Website (Service Status and Alerts page): Yes
Published by Duncan Phillips to

Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference