Charteris Land network issues

Unplanned; Open

Overview

Affected services
  • Charteris Land's Network
Degraded Service Time
09:00 AM, 05-Sep-17 — Ongoing
Description
We are currently investigating network issues in Charteris Land. This includes slowness and users unable to access the network from their devices.

Technical Information

Technical Information

Work summary
We are still monitoring Charteris Land's network for issues that were seen last week.
Technical summary
Charteris Land network issues
Affecting
Network users of Charteris Land
Servers / Hardware
Switches
Criticality
medium
Impact description
This includes slowness and users unable to access the network from their devices.
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Ewan Grant on 06-Sep-2017
Authorised by CIS
Publish to IS Website (Service Status and Alerts page): Yes
Published by Ewan Grant


Additional Details

Risk classification
high
Risk assessment
Other people involved
Notes for future reference