eExpenses application unavailable

Unplanned; Complete

Overview

Affected services
  • cflinux-kb1-live
Outage Time
11:50 AM, 06-Sep-17 — 12:00 PM, 06-Sep-17
Description
eExpenses application unavailable

Technical Information

Technical Information

Work summary
Restart of the finance instance on cflinux-kb1-live (cf10)
Technical summary
eExpenses application unavailable
Affecting
users of expenses application
Servers / Hardware
cflinux-kb1-live
Criticality
medium
Impact description
Users are unable to access the expenses application
Change Reference
Additional comments
I170906-0730

Request, Authorise and Publish

Requested by anne finnan on 06-Sep-2017
Authorised by Applications
Publish to IS Website (Service Status and Alerts page): Yes
Published by anne finnan


Additional Details

Risk classification
low
Risk assessment
low
Other people involved
Notes for future reference