sg datastore outage

Unplanned; Complete

Overview

Affected services
  • Network Shared Drives
Degraded Service Time
01:06 PM, 06-Sep-17 — 01:51 PM, 06-Sep-17
Description
45-minute sg datastore outage which rendered the service unreliable and, in some cases, inaccessible for some users.

Technical Information

Technical Information

Work summary
Technical summary
sg datastore outage
Affecting
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Angela Chitzanidi on 07-Sep-2017
Authorised by Unix Systems
Publish to IS Website (Service Status and Alerts page): Yes
Published by Angela Chitzanidi


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference