Issue with eddie cluster filesystem

Unplanned; Complete

Overview

Affected services
  • eddie cluster
Degraded Service Time
09:00 AM, 11-Sep-17 — 05:00 PM, 11-Sep-17
Description
Disk failures on eddie cluster filesystem. Three disks in one LUN failed on Sunday afternoon. A number of files are not available (accessing these files may result in a file I/O error). We are working with the vendor to fix the disks and may need to restore the files from backup. We will make available a list of the affected files once we have complied it.

Technical Information

Technical Information

Work summary
Technical summary
Disk failures on eddie cluster filesystem
Affecting
Servers / Hardware
Criticality
low
Impact description
Change Reference
Additional comments

Request, Authorise and Publish

Requested by Nigel Binns on 11-Sep-2017
Authorised by Unix Systems
Publish to IS Website (Service Status and Alerts page): Yes
Published by Nigel Binns to ecdf-alerts@lists.ed.ac.uk
Also notified eddie-users@mlist.is.ed.ac.uk


Additional Details

Risk classification
Risk assessment
Other people involved
Notes for future reference