Alerts Archive

Service Alerts for June

Title Time Impact Affected Services Description Planning
Windows Patching

More info
From: 20-Jun-2018 - 12:00AM
To:      22-Jun-2018 - 05:00PM
2 days 17 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process. Further patch round for Windows Server 2016 on 27th - 29th June. Planned
planned

From: 27-Jun-2018 - 12:00AM
To:      29-Jun-2018 - 05:00PM
2 days 17 hours
At risk
ColdFusion Restarts - Critical Patch Application

More info
22-Jun-2018
11:00AM - 11:05AM
5 minutes
Outage
  • Accident, CESAR, Exteral Examiners, Mini Portfolio, PADS, FOI, Retain, SCS
Restart of the ColdFusion servers to apply a critical patch. Unplanned
Complete
completed-unplanned

22-Jun-2018
11:05AM - 11:30AM
25 minutes
At risk
Install of replacement 24 port SFP board

More info
22-Jun-2018
08:15AM - 08:45AM
30 minutes
At risk
  • Core Network
The replacement 24 port SFP board has arrived from the supplier an will be installed into the Main library router ml4. The card is hot swapable so this will be non disruptive. Unplanned
Complete
completed-unplanned

ACE Critical Patching

More info
21-Jun-2018
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS Critical Patching Planned
Complete
completed-planned

22-Jun-2018
06:00AM - 06:30AM
30 minutes
At risk
EdWeb deployment

More info
21-Jun-2018
10:00AM - 01:00PM
3 hours
Outage
  • EdWeb
EdWeb outage, Thursday 21st June 10:00 13:00. Service should be considered at risk until 17:00. This work has now been completed. Planned
Complete
completed-planned

21-Jun-2018
01:00PM - 05:00PM
4 hours
At risk
University Search deployment

More info
21-Jun-2018
11:00AM - 11:05AM
5 minutes
Outage
  • University search
We are updating some of the content on the university search pages. The search functionality may be unavailable for a few minutes while we update the pages. Agreed - Short Notice
Complete
completed-shortNotice

21-Jun-2018
11:05AM - 03:00PM
3 hours 55 minutes
At risk
Core Network Cabling - Western General

More info
21-Jun-2018
09:00AM - 12:00PM
3 hours
At risk
  • Core Network
On the morning of Thursday 21th June between 9am and 12 noon the core network will be considered 'At Risk' while the fiber links between Western General to Old College and Appleton Tower are sequentially disconnected and then reconnected, we don’t expect any outage as resilient routing will remain in service. Planned
planned

ThankQ - restart of database and application tier

More info
21-Jun-2018
08:00AM - 08:30AM
30 minutes
Outage
  • ThankQ Applications
Restart of database and application tier in preparation for the next Telethon.This will impact ThankQ Applications and Alumni channels on MyED Planned
Complete
completed-planned

21-Jun-2018
08:30AM - 09:00AM
30 minutes
At risk
UniDesk Quick Calls interruption 8AM 21/06/2018

More info
21-Jun-2018
08:00AM - 08:01AM
1 minutes
At risk
  • UniDesk
The UniDesk Quick Calls application requires a small update. The deployment will commence at 08:00AM on 21/06/2018 with a short interruption to service while it is deployed (a few minutes just after 08:00AM). We anticipate that the service will be at risk until 08:30AM. Note that the UniDesk service itself will not be impacted. Agreed - Short Notice
Complete
completed-shortNotice

Restart of Telephony Voicemail Server

More info
20-Jun-2018
05:30PM - 06:00PM
30 minutes
Outage
  • Voicemail Service
Following the network outage in the Central Area the voicemail server is not monitoring IP extensions properly. A server restart is required to align the monitored extensions with the voicemail server. Unplanned
Complete
completed-unplanned

SAN at risk for OS upgrade

More info
20-Jun-2018
05:00PM - 11:00PM
6 hours
At risk
  • Core Application Storage
We will be updating the firmware on the storage platforms connected to the storage area network. This is to resolve of problem we are seeing with large spikes in latency. Agreed - Short Notice
Complete
completed-shortNotice

Finance eExpenses unavailable

More info
20-Jun-2018
01:00PM - 04:00PM
3 hours
Outage
  • Expenses
CF restart required Unplanned
Complete
completed-unplanned

ColdFusion Restarts - Critical Patch Application

More info
20-Jun-2018
12:30PM - 12:35PM
5 minutes
Outage
  • Acc Sys,Eves,Bookable Rms,BuyatED,CESAR,eAuthorisations,External Examiners,EIT,Stu MyEd Channels,Personal Tutors,eStores, Event Booking,Eves,Expenses,Card System,Insurance,iSkills,Ebis,PADs,PCounter,FOI,Retain,SCS,StuDebt,Transparency,VRS,Webfirst,WPM
Restart of the ColdFusion servers to apply a critical patch. Unplanned
Complete
completed-unplanned

20-Jun-2018
12:35PM - 01:00PM
25 minutes
At risk
Mail Relay, MFD Scanning at risk

More info
19-Jun-2018
11:00AM - 05:00PM
6 hours
At risk
  • Mail Relay
  • MFD Scanning
Mail Relay, MFD Scanning at risk, Tuesday 19th June, 11:00 - 17:00 and again on Wednesday 20th June 11:00 - 17:00. Planned
Complete
completed-planned

From: 20-Jun-2018 - 11:00AM
To:      21-Jun-2018 - 05:00PM
1 day 6 hours
At risk
Office365 at risk

More info
20-Jun-2018
09:30AM - 10:30AM
1 hour
At risk
  • Office365
Office365 at risk, Wednesday 20th June - 09:30-10:30. Update to new user licenses to include PowerBI Free Planned
planned

Webcentral/CAD Archibus Tomcat re-start

More info
20-Jun-2018
09:00AM - 09:15AM
15 minutes
Outage
  • WebCentral
Tomcat re-start required after George Square power outage Agreed - Short Notice
Complete
completed-shortNotice

Cloud Printing outage

More info
20-Jun-2018
08:30AM - 09:30AM
1 hour
Outage
  • Cloud Print Service
Cloud Printing will be unavailable on Wednesday 20th June from 0830 to 0930 as the server infrastructure is updated. Cancelled
cancelled

Central wiki upgrade

More info
19-Jun-2018
05:00PM - 09:00PM
4 hours
Outage
  • Central Wiki Service
The central wiki service will face an outage from 5pm to 9pm on Tuesday 19th June, with service further 'at risk' until 5pm the following day. Planned
Complete
completed-planned

From: 19-Jun-2018 - 09:00PM
To:      20-Jun-2018 - 05:00PM
20 hours
At risk
Major power outage in GS area

More info
From: 18-Jun-2018 - 07:00PM
To:      19-Jun-2018 - 09:30AM
14 hours 30 minutes
Outage
  • Core Network
Power has been cut in the George Square area to repair damaged cables. Update 21:45 (Mon 18/06) - information third hand from University Security is that repairs are unlikely to be completed before midnight. Update 08:00 (Tues 19/06) - power restored to East side of George Square approximately 06:45. Ongoing issues on North side of GS and in Main Library. Update 10:15am (Tues 19/06) - Power and network were restored in the north side of George Square at 09.15 this morning. Main Library, George Square West, 29 George Sq and buildings close to the Main Library remain affected where network and wifi services are still unavailable. The issue has been confirmed to be a hardware fault. Work is progressing regarding fault diagnosis and resolution. Update 11:25am (Tues 19/06) - Main Library, George Square West, 29 George Sq and buildings close to the Main Library continue to be affected where network and wifi services are still unavailable. Diagnosis and resolution is progressing, replacement part for the faulty hardware in transit. Update 4:30pm (Tues 19/06) - The replacement hardware was installed, however this has not resolved the connectivity issue. Network Team continue to troubleshoot the problem. Update: Tues 19/06. 19:30: After the replacement of faulty hardware, investigations continued determining that further hardware replacement was required. The parts are expected to be on site at approximately 20.30. The Network Team plan to install the part thereafter, and test the connectivity Unplanned
Complete
completed-unplanned

19-Jun-2018
09:30AM - 08:30PM
11 hours
Outage
Minor GDPR updates to IS Helpline contact form

More info
19-Jun-2018
08:30AM - 09:00AM
30 minutes
Outage
  • IS Helpline contact form at https://www.ishelpline.ed.ac.uk
Minor GDPR updates to the IS Helpline contact form adding some compliance elements including a tick box for users to confirm the University can process their details. Planned
Complete
completed-planned

19-Jun-2018
09:00AM - 10:00AM
1 hour
At risk
UniDesk Edinburgh outage

More info
18-Jun-2018
11:00PM - 11:15PM
15 minutes
Outage
  • UniDesk
The UniDesk environment for Edinburgh (along with Quick Calls) is currently unavailable. Our Applications Management team will investigate and restore service as soon as possible. Unplanned
Complete
completed-unplanned

sg.datastore service degredation

More info
18-Jun-2018
01:00PM - 05:00PM
4 hours
Degraded
  • Network Shared Drives
  • Datastore
There is a possibility of sg.datastore service degradation during the afternoon. This is based on similar occurences in previous weeks. Research and Enterprise services are progressing analysis and fix of the issue and in the meantime have in place bespoke monitoring and a way to quickly mitigate the issue if it re-occurs. Agreed - Short Notice
Complete
completed-shortNotice

Core Network Cabling - Bush Estate

More info
18-Jun-2018
09:00AM - 12:00PM
3 hours
At risk
  • Core Network
On the morning of Monday 18th June between 9am and 12 noon the core network will be considered 'At Risk' while the fiber links between Bush Estate to Kings Buildings and Appleton Tower are sequentially disconnected and then reconnected, we don’t expect any outage as resilient routing will remain in service. Planned
planned

Core Network Cabling - Kings Buildings

More info
14-Jun-2018
01:00PM - 05:00PM
4 hours
At risk
  • Core Network
On the afternoon of Monday 11th June between 1pm and 5pm the core network will be considered 'At Risk' while the fiber links between King's Buildings to Little France, ECA and George Square are sequentially disconnected and then reconnected, we don’t expect any outage as resilient routing will remain in service. Planned
Complete
completed-planned

Coldfusion 10 Applications Degraded Service

More info
14-Jun-2018
12:00PM - 12:30PM
30 minutes
Degraded
  • Cesar External_Examiners Expenses Insurance Freedom_of_Information Retain Student_Counselling_System Accidents_Reporting
Restart of the CFLINUX-KB1-LIVE server required to resolve ongoing Coldfusion issues. Unplanned
Complete
completed-unplanned

14-Jun-2018
12:30PM - 01:30PM
1 hour
At risk
EUCLID At Risk

More info
14-Jun-2018
10:00AM - 12:00PM
2 hours
At risk
  • Euclid database
EUCLID at risk while an update to the database is completed. Cancelled
cancelled

EDW Deployment

More info
14-Jun-2018
09:00AM - 05:00PM
8 hours
At risk
  • No affected services as this is a newly created service
Deployment of the new Enterprise Data Warehouse into the live environment. No additional solutions should be impacted. Planned
planned

Finance eExpenses,Insurance,Accidents unavailable

More info
14-Jun-2018
02:00AM - 10:00AM
8 hours
Outage
  • Expenses Insurance Accidents_Reporting
CF restart required Unplanned
Complete
completed-unplanned

Worktribe unavailable

More info
13-Jun-2018
05:00PM - 06:30PM
1 hour 30 minutes
Outage
  • Worktribe
Worktribe unavailable 17:00-18:30 on Wednesday 13th June. Application of hotfix 2.3.317 Planned
Complete
completed-planned

Coldfusion 10 Applications at Risk

More info
13-Jun-2018
02:20PM - 03:00PM
40 minutes
At risk
  • Cesar External Examiners Expenses Insurance Freedom of Information Retain Student Counselling System
Restart of the CFLINUX-AT1-LIVE server required to resolve ongoing Coldfusion issues. Unplanned
Complete
completed-unplanned

Serengeti Outage

More info
13-Jun-2018
01:00PM - 01:10PM
10 minutes
Outage
  • Serengeti
Serengeti was unavailable for a short period this morning. However the service is back up and running. Unplanned
Complete
completed-unplanned

Scan to Email - Degraded Service

More info
13-Jun-2018
12:20PM - 01:20PM
1 hour
Degraded
  • Personal Print, Copy and Scan
Scan to Email - Degraded Service Unplanned
Complete
completed-unplanned

Bookable Rooms Application Rollover

More info
13-Jun-2018
11:00AM - 11:30AM
30 minutes
At risk
  • Bookable Rooms
The bookable rooms application is being rolled over to 18/19 Cancelled
cancelled

Finance eExpenses and Insurance unavailable

More info
13-Jun-2018
08:45AM - 09:15AM
30 minutes
Outage
  • Expenses Insurance
CF restart required Unplanned
Complete
completed-unplanned

Serengeti Outage

More info
11-Jun-2018
01:50PM - 02:05PM
15 minutes
Outage
  • Serengeti
Serengeti was unavailable for a short period this morning. However the service is back up and running. Unplanned
Complete
completed-unplanned

Finance eExpenses and Insurance unavailable

More info
11-Jun-2018
11:30AM - 11:35AM
5 minutes
Outage
  • Expenses Insurance
CF restart required Unplanned
Complete
completed-unplanned

Card Services database work

More info
11-Jun-2018
10:00AM - 11:00AM
1 hour
At risk
  • Card Services Database
Work is to be undertaken on the Card Services database. User images will be deleted where the related card record is older than 15 months inactive. This is related to GDPR compliance changes. This will take place 1000-1100 on Monday June 11th. Planned
Complete
completed-planned

ManagePrint service outage

More info
From: 11-Jun-2018 - 09:00AM
To:      12-Jun-2018 - 09:50AM
1 day 50 minutes
Outage
  • Cloud Print Service
The ManagePrint service will face an outage on Monday 11th June (9am-5pm). During this period www.manageprint.is.ed.ac.uk will be unavailable. Planned
Complete
completed-planned

Oracle HR / Self Service Unavailable

More info
11-Jun-2018
08:00AM - 09:00AM
1 hour
Outage
  • HR/Payroll
On the morning of Monday 11th June between 8am andl 9am, the Oracle HR / Payroll application will be unavailable to allow a configuration change to be made to resolve the issue with certain users being unable to login to the application. Event Booking will not be affected as the HR database will be available. The application will be 'At Risk' from 9am till 10am. Agreed - Short Notice
Complete
completed-shortNotice

11-Jun-2018
09:00AM - 10:00AM
1 hour
At risk
Finance eExpenses and Insurance unavailable

More info
11-Jun-2018
07:00AM - 09:30AM
2 hours 30 minutes
Outage
  • Expenses Insurance
CF restart required Unplanned
Complete
completed-unplanned

Box of Broadcasts Downtime 11th -13th June 2018

More info
From: 11-Jun-2018 - 12:00AM
To:      13-Jun-2018 - 12:00AM
2 days
Outage
  • Box of Broadcasts (BoB) Service
BoB will be switched off on the morning of 11th June 2018 and will be completely unavailable during this time. Forward scheduling on the EPG will be available up to 11th June and then will restart once the move is complete. Programmes broadcast during the down-period will be available retrospectively for most channels. Please note that Off-Airs can be ordered in advance during the down-time via TRILT and can be prioritised during this 3-day period. Planned
planned

DiscoverEd and Library Alma System - at risk

More info
From: 09-Jun-2018 - 10:00PM
To:      10-Jun-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes: Electronic Journals; The DiscoverEd system; Library self services (including DiscoverEd my account) will be considered "at risk" between Saturday 9th June at 10 pm and 4 am on Sunday 10th June. This is to allow for a planned maintenance activity. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
Complete
completed-planned

EUCLID unavailable (resolved)

More info
09-Jun-2018
02:00PM - 10:00PM
8 hours
Outage
  • EUCLID web
The EUCLID service is not responding. IS are investigating but have no ETA at this time. Unplanned
Complete
completed-unplanned

From: 09-Jun-2018 - 10:00PM
To:      11-Jun-2018 - 12:00PM
1 day 14 hours
At risk
FPM application unavailable

More info
08-Jun-2018
10:10AM - 10:20AM
10 minutes
Outage
  • fin-app-kb1
Finance Process Manager (FPM) application unavailable 10:10 - 10:20, Friday 8th June. Users unable to access the application. Unplanned
Complete
completed-unplanned

Datastore Snapshots disabled for Friday 8 June

More info
From: 08-Jun-2018 - 07:00AM
To:      11-Jun-2018 - 07:00AM
3 days
Degraded
  • Network Shared Drives
  • Datastore
The Datastore is currently under a very high load due to changes with the storage configuration. As such, the ‘Previous Versions’ option on Windows managed desktops (snapshots on Linux) has been disabled for Friday 8th of June and will be available again from Monday the 11th. This will not affect the entries from previous days. Agreed - Short Notice
Complete
completed-shortNotice

University Search deployment

More info
07-Jun-2018
02:00PM - 02:05PM
5 minutes
Outage
  • University search
University Search change of message for phone dir Agreed - Short Notice
Complete
completed-shortNotice

07-Jun-2018
02:05PM - 02:30PM
25 minutes
At risk
ColdFusion Finance Expenses and insurance

More info
07-Jun-2018
01:40PM - 02:20PM
40 minutes
Outage
  • Insurance and Expenses
A restart of the Finance applications required Unplanned
Complete
completed-unplanned

Archibus, EBIS and WebCentral Unavailable.

More info
From: 05-Jun-2018 - 05:00PM
To:      07-Jun-2018 - 10:00AM
1 day 17 hours
Outage
  • EBIS
  • WebCentral
  • Archibus
Asset Data Migration-EST099 On the evening of Tuesday 5th June from 5pm until 1pm on Wednesday 6th June Archibus, EbisOnline, Webcentral and WebcentralCAD services will be unavailable while services are updated. The services will then be considered 'At Risk' from 1pm until 5pm on Wednesday 6th June. Planned
Complete
completed-planned

07-Jun-2018
10:01AM - 01:00PM
2 hours 59 minutes
At risk
Cloud Printing outage

More info
07-Jun-2018
08:00AM - 09:00AM
1 hour
Outage
  • Cloud Print Service
Cloud printing will face an outage on Thursday 7th June from 0800-0900 due to infrastructure upgrades. Planned
Complete
completed-planned

Card Photos Image Service unavailable

More info
From: 06-Jun-2018 - 03:00PM
To:      07-Jun-2018 - 02:30PM
23 hours 30 minutes
Degraded
  • EUCLID web
  • FrontOffice, VRS
Card photo images are not currently displaying within FrontOffice, VRS & EUCLID. Instead the "no photo present" image is persistently returned for all identities. Unplanned
Complete
completed-unplanned

Myed At Risk During update to WebProxy Code

More info
06-Jun-2018
10:30AM - 12:30PM
2 hours
At risk
  • MyEd
The Myed Webproxy code requires a small change to the Aluminati connector. Unplanned
Complete
completed-unplanned

ESPA Phase 3 deployment

More info
06-Jun-2018
10:00AM - 12:00PM
2 hours
At risk
  • ESPA
ESPA Phase 3 deployment Agreed - Short Notice
Complete
completed-shortNotice

HSS-PS1 and IS-PS1 Print Server upgrade

More info
06-Jun-2018
09:30AM - 10:30AM
1 hour
Outage
  • College Print Servers
The HSS-PS1 and IS-PS1 print servers will be upgraded 0830-0930 on Wednesday 6th June. Minimal impact expected, although some queues may show slight visual changes in Printing Preferences due to driver updates. Planned
Complete
completed-planned

Moodle, wiki, JIRA, UW-Search outage

More info
06-Jun-2018
08:00AM - 08:20AM
20 minutes
Outage
  • Central Wiki Service
  • Hosted Websites
  • Moodle
Due to maintenance work, the Moodle, central wiki, JIRA, and hosted sites will face an outage from 0800-0820 on Wednesday 6th June , with further 'at risk' period extending to 1000. Planned
Complete
completed-planned

06-Jun-2018
08:20AM - 10:00AM
1 hour 40 minutes
At risk
E-Financials planned outage

More info
06-Jun-2018
07:00AM - 07:20AM
20 minutes
Outage
  • E-Financials
E-Financials planned outage, Wednesday 6th June between 07:00AM - 07:20AM with a further at risk period until 09:00AM Planned
planned

06-Jun-2018
07:20AM - 09:00AM
1 hour 40 minutes
At risk
MyEd, Learn, SOA & UoE website 'at risk' period

More info
06-Jun-2018
07:00AM - 09:00AM
2 hours
At risk
  • ID Management
  • Learn
  • MyEd
  • University Website
MyEd, Learn, SOA & University website services all 'at risk' Wednesday 6th June between 0700-0900 due to server patching work. No outage expected, but there is a risk of lost sessions. Planned
Complete
completed-planned

EUCLID outage

More info
06-Jun-2018
06:00AM - 06:20AM
20 minutes
Outage
  • EUCLID
EUCLID Outage, Wednesday 6th June between 06:00AM - 06:20AM with a further at risk period until 12:00PM Planned
Complete
completed-planned

06-Jun-2018
06:20AM - 12:00PM
5 hours 40 minutes
At risk
Worktribe LIVE unavailable - to apply hotfix

More info
05-Jun-2018
05:00PM - 06:30PM
1 hour 30 minutes
Outage
  • Worktribe
The LIVE environment for Worktribe will be unavailable whilst maintenance work is underway by applying the latest hotfix to the environment. Cancelled
cancelled

Cloud Printing - Driver Corruption

More info
From: 05-Jun-2018 - 05:00PM
- Ongoing
16 hours 30 minutes
Outage
  • Cloud Printing
The global Xerox print driver on IS-PS-CLoud1 and IS-PS-Cloud2 have become corrupt Unplanned
Complete
completed-unplanned

FPM application unavailable

More info
05-Jun-2018
03:40PM - 03:50PM
10 minutes
Outage
  • fin-app-kb1
Users unable to access the application. Unplanned
Complete
completed-unplanned

Unidesk QuickCalls currently unavailable

More info
05-Jun-2018
12:20PM - 02:55PM
2 hours 35 minutes
Outage
  • UniDesk
Unidesk QuickCalls is currently unavailable and IS are investigating Unplanned
Complete
completed-unplanned

IGMM Eddie filesystem unavailable

More info
From: 05-Jun-2018 - 10:00AM
To:      06-Jun-2018 - 12:00PM
1 day 2 hours
Outage
  • IGMM Eddie filesystem
We have identified a problem around GPFS metadata for the IGMM EDDIE (HPC) data storage. In order to address the problem promptly and limit any potential for the issue to spread, we have been recommended by IBM to have a fsck run on the arrays. This will, unfortunately, make the IGMM HPC storage unavailable for a period (poss. 1 day). Agreed - Short Notice
Complete
completed-shortNotice

DataSync is offline

More info
05-Jun-2018
07:30AM - 09:45AM
2 hours 15 minutes
Outage
  • DataSync
DataSync is offline. Both web interface and desktop clients are timing out. Unplanned
Complete
completed-unplanned

Moodle files not available

More info
04-Jun-2018
06:15PM - 06:40PM
25 minutes
Outage
  • Moodle
Users currently unable to access files, or images which have been saved on Moodle Unplanned
Complete
completed-unplanned

From: 04-Jun-2018 - 06:40PM
To:      05-Jun-2018 - 02:30PM
19 hours 50 minutes
Degraded
Cloud Printing - degraded service

More info
From: 04-Jun-2018 - 01:30PM
To:      05-Jun-2018 - 11:00AM
21 hours 30 minutes
Degraded
  • Personal, Print, Copy and Scan
Authentication on Xerox MFDs may be slow or will timeout due to performance issues with the authentication server. Investigation into the issue is ongoing. Unplanned
Complete
completed-unplanned

sg.datastore service degredation

More info
04-Jun-2018
01:00PM - 05:00PM
4 hours
At risk
  • Network Shared Drives
  • Datastore
There is a possibility of sg.datastore service degradation during the afternoon. This is based on similar occurences in previous weeks. Research and Enterprise services are progressing analysis and fix of the issue and in the meantime have in place bespoke monitoring and a way to quickly mitigate the issue if it re-occurs. Agreed - Short Notice
Complete
completed-shortNotice

HR & Payroll unavailable

More info
04-Jun-2018
08:00AM - 12:00PM
4 hours
Outage
  • HR/Payroll
HR and Payroll will be unavailable Monday 04 June 08:00 until 12:00. Services should be considered at risk from 12:00 until 15:00. Planned
Complete
completed-planned

04-Jun-2018
12:00PM - 03:00PM
3 hours
At risk
MVM print server upgrade

More info
04-Jun-2018
08:30AM - 09:30AM
1 hour
Outage
  • College Print Servers
The MVM-PS1 Print Server will be upgraded to Server 2016 from 0830-0930 on Monday 4th June - minimal impact is expected. Some print queues may show slight visual changes in Printing Preferences due to driver updates. Planned
Complete
completed-planned

SCIENG-PS1 Print Server upgrade

More info
04-Jun-2018
08:30AM - 09:30AM
1 hour
Outage
  • College Print Servers
The SCIENG-PS1 print server will be upgraded 0830-0930 on Monday 4th June. Minimal impact expected, although some queues may show slight visual changes in Printing Preferences due to driver updates. Planned
Complete
completed-planned

Event Booking Degraded service

More info
04-Jun-2018
08:00AM - 12:00PM
4 hours
Degraded
  • Event Booking
Event booking degraded service, 08:00 - 12:00 Monday 4th June. Planned
Complete
completed-planned

DiscoverEd and Library Alma System - at risk

More info
From: 02-Jun-2018 - 10:00PM
To:      03-Jun-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes: Electronic Journals; The DiscoverEd system; Library self services (including DiscoverEd my account) will be considered "at risk" between Saturday 2nd June at 10 pm and 4 am on Sunday 3rd June. This is to allow for a planned maintenance activity. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
Complete
completed-planned

Vodafone Managed Mobile Service - EH3 degraded

More info
01-Jun-2018
08:00AM - 05:00PM
9 hours
Degraded
  • Vodafone Managed Mobile Service
Vodafone Corporate have alerted us to a degraded service in the EH3 area. No ETA is available on the repair time though we will monitor the Vodafone network status checker frequently. Unplanned
Complete
completed-unplanned

Oracle HR / Self Service Access Issue

More info
From: 24-May-2018 - 01:00PM
To:      31-May-2018 - 11:55PM
7 days 10 hours 55 minutes
Degraded
  • HR/Payroll
Users may experience the following message after logging in to Oracle HR. "You are trying to access a page that is no longer active. - The referring page may have come from a previous session. Please select Home to proceed". IS are still investigating cause of the issue. Users advised to try the following: [1] Use a different browser. [2] User InPrivate/InCognito browsing mode. Agreed - Short Notice
Complete
completed-shortNotice

From: 01-Jun-2018 - 12:00AM
To:      11-Jun-2018 - 05:00PM
10 days 17 hours
Degraded

Older Alerts

    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October
    September
    August
    July
    June
    May
    April
    March
    February
    January
    December
    November
    October