Forthcoming Service Alerts

Title Time Impact Affected Services Description Planning
Alma Library System - at Risk

More info
From: 30-Sep-2017 - 10:00PM
To:      01-Oct-2017 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library self services (including DiscoverEd patron account) will be considered "at risk" between Saturday 31st September at 10 pm and 4 am on Sunday 1st October. At Risk - E-journals; self service (self issue machines, renew, request, DiscoverEd login) This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected From: Saturday 22:00, 30-Sep-2017 To: Sunday 04:00, 01-Oct-2017 Planned
planned

BOS database transfer

More info
From: 03-Oct-2017 - 09:00AM
To:      05-Oct-2017 - 09:00AM
2 days
Outage
  • Bristol Online Survey Tool (BOS)
To enable the transfer of its database, BOS will be offline for a period of up to 48 hours. During this time users will not be able to access BOS and all surveys will be offline. Planned
planned

EUCLID client maintenance work

More info
04-Oct-2017
06:00AM - 06:20AM
20 minutes
Outage
  • EUCLID
On the morning of Wednesday 4th October between 6am and 6.20am the EUCLID Client will be unavailable while security patches are applied with a further 'At Risk' period between 6.20am and 12 noon. Planned
planned

04-Oct-2017
06:20AM - 12:00PM
5 hours 40 minutes
At risk
E-Financials planned outage

More info
04-Oct-2017
07:00AM - 07:20AM
20 minutes
Outage
  • E-Financials
On the morning of Wednesday 4th October between 7am and 7.20am E-Financials service will be unavailable while patching takes place. The service will then be considered 'at Risk' between 7.20am and 9am. Planned
planned

04-Oct-2017
07:20AM - 09:00AM
1 hour 40 minutes
Degraded
MyEd, Learn, SOA at risk - regular server update

More info
04-Oct-2017
07:00AM - 09:00AM
2 hours
At risk
  • ID Management
  • Learn
  • MyEd
On the morning of Wednesday 4th October between 7am and 9am MyEd, Learn, SOA and Identity Management will be considered 'At Risk' while patching of these services take place. Planned
planned

Moodle, Wiki, JIRA, UW-Search, hosted sites outage

More info
04-Oct-2017
08:00AM - 08:20AM
20 minutes
Outage
  • Central Wiki Service
  • Moodle
On the morning of Wednesday 4th October between 8am and 8.20am the services hosted on Linux servers (Moodle, Wiki, JIRA, UW-Search, hosted sites) will be unavailable while patching takes place. the Services will then be considered 'at Risk' from 8.20am until 10am. Planned
planned

04-Oct-2017
08:20AM - 10:00AM
1 hour 40 minutes
At risk
Porting of University Phone Numbers

More info
04-Oct-2017
09:00AM - 05:00PM
8 hours
At risk
  • Telephony services
Porting of some University phone numbers will take place on Wednesday 4th October The following number ranges will be affected: 0131 650 6525-6550, 0131 650 8250-8499, 0131 650 2855-4699 & 0131 650 6600-6999. Brief interruptions to incoming or outgoing calls in affected number ranges are possible. Internal calls will be unaffected. Planned
planned

Porting of University phone numbers

More info
05-Oct-2017
09:00AM - 05:00PM
8 hours
At risk
  • Telephony services
Porting of some University phone numbers will take place on Wednesday 5th October between 9am and 5pm. The following number ranges will be affected: 0131 650 1000, 0131 650 6600-6699 & 0131 651 4000-4999. Brief interruptions to incoming or outgoing calls in affected number ranges are possible. Internal calls will be unaffected. Planned
planned

Windows Patching

More info
From: 11-Oct-2017 - 12:00AM
To:      13-Oct-2017 - 05:00PM
2 days 17 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process Planned
planned

ACE Critical Patching - Kinetix (KX)

More info
12-Oct-2017
07:30AM - 08:30AM
1 hour
Outage
  • Kinetix (KX)
OS Critical Patching Planned
planned

13-Oct-2017
08:00AM - 08:30AM
30 minutes
Outage
Alma Library System - at Risk

More info
From: 04-Nov-2017 - 10:00PM
To:      05-Nov-2017 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library self services (including DiscoverEd patron account) will be considered "at risk" between Saturday 4th November at 10 pm and 4 am on Sunday 5th November. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected From: Saturday 22:00, 04-Nov-2017 To: Sunday 04:00, 05-Nov-2017 Planned
planned

EUCLID DB - Ongoing scheduled patching

More info
08-Nov-2017
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

08-Nov-2017
08:00PM - 09:00PM
1 hour
At risk
Core Database Server - Ongoing scheduled patching

More info
08-Nov-2017
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours from 19:00 Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

08-Nov-2017
09:00PM - 11:00PM
2 hours
At risk
ACE Critical Patching - Kinetix (KX)

More info
16-Nov-2017
07:30AM - 08:30AM
1 hour
Outage
  • Kinetix (KX)
OS Critical Patching Planned
planned

17-Nov-2017
08:00AM - 08:30AM
30 minutes
Outage
Alma Library System - at Risk

More info
From: 02-Dec-2017 - 10:00PM
To:      03-Dec-2017 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library self services (including DiscoverEd patron account) will be considered "at risk" between Saturday 2nd December at 10 pm and 4 am on Sunday 3rd December. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected From: Saturday 22:00, 02-Dec-2017 To: Sunday 04:00, 03-Dec-2017 Planned
planned

ACE Critical Patching - Kinetix (KX)

More info
14-Dec-2017
07:30AM - 08:30AM
1 hour
Outage
  • Kinetix (KX)
OS Critical Patching Planned
planned

15-Dec-2017
08:00AM - 08:30AM
30 minutes
Outage

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