Forthcoming Service Alerts

Title Time Impact Affected Services Description Planning
Windows Patching

More info
From: 27-Jun-2018 - 12:00AM
To:      29-Jun-2018 - 05:00PM
2 days 17 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process. Further patch round for Windows Server 2016 on 27th - 29th June. Planned
planned

Cloud Printing outage

More info
25-Jun-2018
08:30AM - 09:30AM
1 hour
Outage
  • Cloud Print Service
Cloud printing will be unavailable Monday 25th June 0830-0930 due to infrastructure upgrade work. Planned
planned

Core Network Cabling - Appleton Tower

More info
25-Jun-2018
01:00PM - 05:00PM
4 hours
At risk
  • Core Network
On the Afternoon of Monday 25th June between 1pm and 5pm the core network will be considered 'At Risk' while the fiber links between Appleton Tower to Little France, Main Library George Square, Argyle House and Moray House are sequentially disconnected and then reconnected, we don’t expect any outage as resilient routing will remain in service. Planned
planned

Core Network - Reconfigure root bridge for VLANs

More info
26-Jun-2018
07:45AM - 08:15AM
30 minutes
Outage
  • Core Network
The root bridge for the following VLANs is not configured correctly so will be updated to the correctly assigned routers: 385, 671, 951, 1075, 1147. Following power issues at George Square this work is delayed due to lack of support from key team. Rescheduled for 26 June! Agreed - Short Notice
shortNotice

EASE database upgrade and security improvements

More info
26-Jun-2018
08:00AM - 08:15AM
15 minutes
Degraded
  • Authentication and Authorisation
  • EUCLID web
  • Reporting + Analytics (BI Suite)
The EASE databases will be migrated to a new virtual machine and the EASE website will be enhanced to enable encrypted communications with this new database service. The database service will be configured to enforce encrypted communications. Please see the expected impact section for more information. Planned
planned

26-Jun-2018
08:15AM - 01:00PM
4 hours 45 minutes
At risk
Archibus, EBIS and WebCentral outage

More info
26-Jun-2018
09:00AM - 02:00PM
5 hours
Outage
  • EBIS
  • WebCentral
  • Archibus
Archibus, EBIS and WebCentral will face an outage on Tuesday 26th June from 9am until 2pm, further 'at risk' period from 2pm to 5pm. Planned
planned

26-Jun-2018
02:01PM - 05:00PM
2 hours 59 minutes
At risk
Core Network Cabling - Old College

More info
26-Jun-2018
09:00AM - 12:00PM
3 hours
At risk
  • Core Network
On the morning of Tuesday 26th June between 9am and 12 noon the core network will be considered 'At Risk' while the fiber links between Old College to Kings Buildings, Appleton Tower and Main Library are sequentially disconnected and then reconnected, we don’t expect any outage as resilient routing will remain in service. Planned
planned

EveryonePrint server upgrade

More info
27-Jun-2018
08:30AM - 09:30AM
1 hour
Outage
  • EveryonePrint
On the morning of Wednesday 27th June between 8.30am and 9.30am the EveryonePrint service will be unavailable while the service is upgraded. Planned
planned

Health & Safety system COSHH unavailable

More info
27-Jun-2018
10:00AM - 11:00AM
1 hour
Outage
  • COSHH is a standalone system
Health & Safety system COSHH unavailable, Wednesday 27th June 10:00 - 11:00 service should be considered at risk until 13:00. Planned
planned

27-Jun-2018
11:00AM - 01:00PM
2 hours
At risk
IS Virtual Hosting Update (vCenter)

More info
27-Jun-2018
11:00AM - 12:00PM
1 hour
Outage
  • Virtual Hosting
The IS Viritual Hosting vCenters at both AT and KB will be updated to vSphere 6.5 U1g in order to add features and security patches. Note: This is the management service so will not affect the hosted VMs. Planned
planned

27-Jun-2018
12:00PM - 05:00PM
5 hours
At risk
Library Alma System - at risk

More info
From: 30-Jun-2018 - 10:00PM
To:      01-Jul-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library Self Services (including DiscoverEd patron account) will be considered "at risk" between Saturday 30th June at 10 pm and 4 am on Sunday 1st July. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected. Planned
planned

EUCLID Unavailable

More info
04-Jul-2018
06:00AM - 06:20AM
20 minutes
Outage
  • EUCLID
EUCLID unavailable Wednesday 4th July 06:00 - 06:20 this service should be considered at risk until 12:00. Planned
planned

04-Jul-2018
06:20AM - 12:00PM
5 hours 40 minutes
At risk
MyEd, Learn, SOA, University website at risk

More info
04-Jul-2018
07:00AM - 09:00AM
2 hours
At risk
  • ID Management
  • Learn
  • MyEd
  • University Website
MyEd, Learn, SOA, University website at risk, Wednesday 4th July 07:00-09:00. Planned
planned

E-Financials planned outage

More info
04-Jul-2018
07:00AM - 07:20AM
20 minutes
Outage
  • E-Financials
E-Financials planned outage, Wednesday 4th July 07:00 - 07:20, service should be considered at risk 09:00. Planned
planned

04-Jul-2018
07:20AM - 09:00AM
1 hour 40 minutes
At risk
Moodle, Wiki, JIRA and UoE hosted sites outage

More info
04-Jul-2018
08:00AM - 08:20AM
20 minutes
Outage
  • Central Wiki Service
  • Hosted Websites
  • Moodle
Moodle, Wiki, JIRA, UoE website search and hosted sites outage, Wednesday 4th July 08:00 - 08:20 services should be considered at risk until 10:00. Planned
planned

04-Jul-2018
08:20AM - 10:00AM
1 hour 40 minutes
At risk
Printing will be unavailable in ECA

More info
04-Jul-2018
08:30AM - 09:30AM
1 hour
Outage
  • College Print Servers
On the morning of Wednesday 4th July between 8.30am and 9.30am printing in ECA will be unavailable while the print server is upgraded. Planned
planned

PURE Live Unavailable

More info
09-Jul-2018
09:00AM - 05:00PM
8 hours
Outage
  • PURE
PURE will be unavailable on the 9th July 2018 to allow for the application to be upgraded to the latest version Planned
planned

Moodle Upgrade

More info
10-Jul-2018
09:00AM - 02:00PM
5 hours
Outage
  • Moodle
On the morning of Tuesday 10th July between 9am and 2pm Moodle will be unavailable while it is upgraded to the new version. Moodle will also be considered 'At Risk' from 2pm that until 9am on the morning of the Wednesday 11th July. Planned
planned

From: 10-Jul-2018 - 02:00PM
To:      11-Jul-2018 - 09:00AM
19 hours
At risk
Essential patching on the Core Database Server

More info
11-Jul-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Jul-2018
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
11-Jul-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Jul-2018
08:00PM - 09:00PM
1 hour
At risk
Learn Upgrade

More info
17-Jul-2018
09:00AM - 05:00PM
8 hours
Outage
  • Learn
On Tuesday 17th July between 9am and 5pm Learn will be unavailable while an upgrade of the system takes place. Learn will then be considered 'At Risk' from 5pm until 9am on the 18th July. Planned
planned

From: 17-Jul-2018 - 05:00PM
To:      18-Jul-2018 - 09:00AM
16 hours
At risk
ACE Critical Patching

More info
19-Jul-2018
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS Critical Patching Planned
planned

20-Jul-2018
06:00AM - 06:30AM
30 minutes
At risk
Library Alma System - at risk

More info
From: 04-Aug-2018 - 10:00PM
To:      05-Aug-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library self services (including DiscoverEd patron account) will be considered "at risk" between Saturday August 4th 10 pm and 4 am on Sunday 5th August. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

Timetabling 18/19 Services Unavailable

More info
From: 13-Aug-2018 - 09:00AM
To:      14-Aug-2018 - 05:00PM
1 day 8 hours
Outage
  • Timetabling
Essential Maintenance is required to re-build the Timetabling Database prior to the start of Term. This is a planned task and is required to improve the performance of the Timetabling System. The system will be unavailable from 09:00 AM, 13-Aug-18 — 05:00 PM, 14-Aug-18 and a further at risk period will be between 05:00 PM, 14-Aug-18 — 05:00 PM, 15-Aug-18. Planned
planned

From: 14-Aug-2018 - 05:00PM
To:      15-Aug-2018 - 05:00PM
1 day
At risk
ACE Critical Patching

More info
23-Aug-2018
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS Critical Patching Planned
planned

24-Aug-2018
06:00AM - 06:30AM
30 minutes
At risk
ACE Critical Patching

More info
20-Sep-2018
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS Critical Patching Planned
planned

21-Sep-2018
06:00AM - 06:30AM
30 minutes
At risk
ACE Critical Patching

More info
18-Oct-2018
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS critical Patching Planned
planned

19-Oct-2018
06:00AM - 06:30AM
30 minutes
At risk
Essential patching on the Core Database Server

More info
14-Nov-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Nov-2018
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
14-Nov-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Nov-2018
08:00PM - 09:00PM
1 hour
At risk
ACE Critical Patching

More info
22-Nov-2018
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS Critical Patching Planned
planned

23-Nov-2018
06:00AM - 06:30AM
30 minutes
At risk
ACE Critical Patching

More info
20-Dec-2018
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS Critical Patching Planned
planned

21-Dec-2018
06:00AM - 06:30AM
30 minutes
At risk
EUCLID DB - Ongoing scheduled patching

More info
13-Mar-2019
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

13-Mar-2019
08:00PM - 09:00PM
1 hour
At risk
Ongoing scheduled patching

More info
13-Mar-2019
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours from 19:00 Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

13-Mar-2019
09:00PM - 11:00PM
2 hours
At risk
Ongoing scheduled patching

More info
10-Jul-2019
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours from 19:00 Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

10-Jul-2019
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
10-Jul-2019
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

10-Jul-2019
08:00PM - 09:00PM
1 hour
At risk
EUCLID DB - Ongoing scheduled patching

More info
13-Nov-2019
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

13-Nov-2019
08:00PM - 09:00PM
1 hour
At risk
Ongoing scheduled patching

More info
13-Nov-2019
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours from 19:00 Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

13-Nov-2019
09:00PM - 11:00PM
2 hours
At risk

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