Forthcoming Service Alerts

Title Time Impact Affected Services Description Planning
SITS Annual double upgrade

More info
From: 26-Feb-2018 - 09:00AM
To:      27-Feb-2018 - 05:00PM
1 day 8 hours
At risk
  • EUCLID web
  • EUCLID/SITS
Due to a SITS software upgrade, SITS/EUCLID will be unavailable on Friday 23rd February from noon until 9am on Monday 26th February. Service further 'at risk' until 5pm Tuesday 27th February. Planned
planned

WGH IGMM South - Power Outage

More info
24-Feb-2018
08:00AM - 10:00AM
2 hours
Outage
  • Power Outage
There will be 2 power outages at IGMM South due to refurbishment of the 1st floor. The dates have already been agreed between Building Manager, Estates & Buildings and the Contractors. Planned
planned

21-Apr-2018
08:00AM - 02:00PM
6 hours
Outage
DataStore Frontend Upgrade

More info
26-Feb-2018
07:00AM - 05:00PM
10 hours
At risk
  • Network Shared Drives
DataStore frontend network addresses will be moved to updated frontend servers. Short interruption to Datastore connections of 30 seconds to a minute. Planned
planned

Insurance Finance Application outage

More info
26-Feb-2018
10:00AM - 10:15AM
15 minutes
Outage
  • Insurance
The Insurance Finance Application will face an outage on Monday 26th February 1000-1015. Cancelled
cancelled

HR, payroll and Event Booking work

More info
01-Mar-2018
08:30AM - 06:00PM
9 hours 30 minutes
Degraded
  • Event Booking
  • HR/Payroll
The HR, payroll and Event Booking services are subject to possible degradation from 0830-1800 on Thursday March 1st due to updates being applied. Planned
planned

HR & Payroll system work

More info
01-Mar-2018
08:30AM - 06:00PM
9 hours 30 minutes
Outage
  • HR/Payroll
The HR & payroll systems will face an outage on Thursday 1st March (0830-1800), with further 'at risk' period until 1030 Friday 2nd March. Planned
planned

From: 01-Mar-2018 - 06:00PM
To:      02-Mar-2018 - 10:30AM
16 hours 30 minutes
At risk
Moodle point release update

More info
01-Mar-2018
10:00AM - 01:30PM
3 hours 30 minutes
Outage
  • Moodle
Perform update of Moodle to the latest available point release of the current version of the system. Cancelled
cancelled

01-Mar-2018
01:30PM - 04:00PM
2 hours 30 minutes
At risk
Library Alma System - at risk

More info
From: 03-Mar-2018 - 10:00PM
To:      04-Mar-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
On the evening of Saturday 3rd March at 10pm until 4am Sunday 4th March, The ALMA Library system which includes Electronic Journals and Library self services (including DiscoverEd patron account) will be considered "at risk" while the monthly upgrade takes place. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected Planned
planned

Pure unavailable

More info
06-Mar-2018
09:00AM - 12:30PM
3 hours 30 minutes
Outage
  • PURE
Pure unavailable, Tuesday 6th March 09:00 - 12:30, service should be considered at risk until 17:00. Planned
planned

06-Mar-2018
12:30PM - 05:00PM
4 hours 30 minutes
At risk
EUCLID client maintenance work

More info
07-Mar-2018
06:00AM - 06:20AM
20 minutes
Outage
  • EUCLID
Restart of application servers following patching, there should be no loss of service for eVision. EUCLID will experience a short outage while essential security patches are applied to the server. Cancelled
cancelled

07-Mar-2018
06:20AM - 12:00PM
5 hours 40 minutes
At risk
MyEd, Learn, SOA, University website at risk

More info
07-Mar-2018
07:00AM - 09:00AM
2 hours
At risk
  • ID Management
  • Learn
  • MyEd
  • University Website
Regular server update. MyEd will be at risk over the period of patching. This includes LIVE and TEST. Please see Expected Impact for services affected. Cancelled
cancelled

E-Financials planned outage

More info
07-Mar-2018
07:00AM - 07:20AM
20 minutes
Outage
  • E-Financials
eFinancials will experience a brief outage while essential security patches are applied to the server. Cancelled
cancelled

07-Mar-2018
07:20AM - 09:00AM
1 hour 40 minutes
At risk
Moodle, Wiki, JIRA, UW-Search, hosted sites outage

More info
07-Mar-2018
08:00AM - 08:20AM
20 minutes
Outage
  • Central Wiki Service
  • Moodle
Patch being applied to Linux servers. This includes LIVE, TEST and DEV for all listed systems: Moodle, Central Wiki Service, JIRA, Hosted Websites, Drupal services and Document Management (Serengeti), University Web Search (UWS). Cancelled
cancelled

07-Mar-2018
08:20AM - 10:00AM
1 hour 40 minutes
At risk
Essential patching on the Core Database Server

More info
14-Mar-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Cancelled
cancelled

14-Mar-2018
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
14-Mar-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Cancelled
cancelled

14-Mar-2018
08:00PM - 09:00PM
1 hour
At risk
Learn Database Migration

More info
24-Mar-2018
09:00AM - 05:00PM
8 hours
Outage
  • Learn
Bring LEARN Oracle database up to 12c software level so as to ensure compliance and Oracle support. Planned
Complete
completed-planned

24-Mar-2018
05:00PM - 07:00PM
2 hours
At risk
EUCLID client maintenance work

More info
04-Apr-2018
06:00AM - 06:20AM
20 minutes
Outage
  • EUCLID
EUCLID will experience a short outage while essential security patches are applied to the server. Planned
planned

04-Apr-2018
06:20AM - 12:00PM
5 hours 40 minutes
At risk
Library Alma System - at risk

More info
From: 07-Apr-2018 - 10:00PM
To:      08-Apr-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library Self Services (including DiscoverEd patron account) will be considered "at risk" between Saturday 7th April at 10 pm and 4 am on Sunday 8th April. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected. Planned
planned

Windows Patching

More info
From: 11-Apr-2018 - 12:00AM
To:      13-Apr-2018 - 05:00PM
2 days 17 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process *Please note Patching for March has been cancelled and deferred till April Planned
Complete
completed-planned

Library Alma System - at risk

More info
From: 05-May-2018 - 10:00PM
To:      06-May-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library Self Services (including DiscoverEd patron account) will be considered "at risk" between Saturday 5th May at 10 pm and 4 am on Sunday 6th May. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note - links from Resource Lists to citation information may be affected. Planned
planned

Library Alma System - at risk

More info
From: 30-Jun-2018 - 10:00PM
To:      01-Jul-2018 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library Self Services (including DiscoverEd patron account) will be considered "at risk" between Saturday 30th June at 10 pm and 4 am on Sunday 1st July. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected. Planned
planned

Essential patching on the Core Database Server

More info
11-Jul-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Jul-2018
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
11-Jul-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Jul-2018
08:00PM - 09:00PM
1 hour
At risk
Essential patching on the Core Database Server

More info
14-Nov-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Nov-2018
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
14-Nov-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Nov-2018
08:00PM - 09:00PM
1 hour
At risk

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