Forthcoming Service Alerts

Title Time Impact Affected Services Description Planning
ESPA Website at risk

More info
22-Nov-2017
09:00AM - 12:00PM
3 hours
At risk
  • ESPA Website
ESPA Website at risk, Wednesday 22nd November 09:00-12:00. ESPA users will be able to view the old site during the migration but there will be a freeze on content. Planned
planned

Bamboo service unavailable

More info
23-Nov-2017
05:00AM - 12:00PM
7 hours
Outage
  • Bamboo
As part of the INF121 Oracle 12c migration project, we are looking to get the new GENLIVE server upgraded to Oracle 12.2 (currently 12.1) ready for the migrations to take place at a later stage. The only application on this server is Bamboo using Oracle 12.1, which after the patching will be running on Oracle 12.2. During the outage, Bamboo will not be available for deployments Planned
planned

23-Nov-2017
12:00PM - 04:00PM
4 hours
At risk
Veeam virtual server Windows 2016 migration

More info
From: 23-Nov-2017 - 08:00AM
To:      01-Dec-2017 - 06:00PM
8 days 10 hours
At risk
  • Veeam Backup Service
The Veeam backup infrastructure is being migrated to Windows 2016 servers. Planned
planned

Core Network and Edge Firewall at risk

More info
28-Nov-2017
07:00AM - 08:30AM
1 hour 30 minutes
At risk
  • Authentication and Authorisation
  • Central Wiki Service
  • Core Firewall
  • Core Network
  • DiscoverEd
  • EBIS
  • EdWeb
  • E-Financials
  • Electronic Journals
  • eRecruitment
  • EUCLID web
  • Event Booking
  • Hosted Websites
  • HR/Payroll
  • ID Management
  • Kinetix (KX)
  • Learn
  • Lecture Recording
  • Load Balancers
  • Mail Relay
  • Moodle
  • MyEd
  • Network Shared Drives
  • Office365
  • PURE
  • Reporting + Analytics (BI Suite)
  • Staffmail
  • Timetabling
  • UniDesk
  • University Website
  • Virtual Hosting
  • WebCentral
  • Worktribe
  • Firewall
Core Network and Edge Firewall at risk, Tuesday 28th November 07:00 - 08:30. Planned
planned

Library Mapping Update

More info
29-Nov-2017
10:00AM - 12:00PM
2 hours
At risk
  • DiscoverEd
Release of improved code for library mapping, mostly improving administration for updating shelf ranges. Agreed - Short Notice
shortNotice

Project Website Update

More info
30-Nov-2017
12:00PM - 01:00PM
1 hour
Outage
  • Projects Website
Projects Website unavailable 12:00-13:00 Thursday 30th November. Planned
planned

30-Nov-2017
01:00PM - 05:00PM
4 hours
At risk
Alma Library System - at Risk

More info
From: 02-Dec-2017 - 10:00PM
To:      03-Dec-2017 - 04:00AM
6 hours
At risk
  • DiscoverEd
  • Electronic Journals
The ALMA Library system which includes Electronic Journals and Library self services (including DiscoverEd patron account) will be considered "at risk" between Saturday 2nd December at 10 pm and 4 am on Sunday 3rd December. This is to allow for a service pack to be deployed. If DiscoverEd is temporarily unavailable for searching, users can still access most of our ejournal and ebook content via this URL: http://edin.ac/1TS15qa Please note- links from Resource Lists to citation information may be affected From: Saturday 22:00, 02-Dec-2017 To: Sunday 04:00, 03-Dec-2017 Planned
planned

BI Suite maintenance work

More info
05-Dec-2017
12:00PM - 12:30PM
30 minutes
Outage
  • Reporting + Analytics (BI Suite)
BI Suite will undergo an outage on Tuesday 5th December 1200-1230, with further 'at risk' period 1230-1300. Planned
planned

05-Dec-2017
12:30PM - 01:00PM
30 minutes
At risk
Windows Patching

More info
From: 13-Dec-2017 - 12:00AM
To:      15-Dec-2017 - 05:00PM
2 days 17 hours
At risk
  • ITI Managed Windows Server Systems
Monthly Microsoft Patching Process Planned
planned

ACE Critical Patching - Kinetix (KX)

More info
14-Dec-2017
06:00AM - 06:30AM
30 minutes
At risk
  • Kinetix (KX)
OS Critical Patching Planned
planned

15-Dec-2017
06:00AM - 06:30AM
30 minutes
At risk
Essential patching on the Core Database Server

More info
14-Mar-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Mar-2018
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
14-Mar-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Mar-2018
08:00PM - 09:00PM
1 hour
At risk
EUCLID DB - Ongoing scheduled patching

More info
11-Jul-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Jul-2018
08:00PM - 09:00PM
1 hour
At risk
Essential patching on the Core Database Server

More info
11-Jul-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

11-Jul-2018
09:00PM - 11:00PM
2 hours
At risk
Essential patching on the Core Database Server

More info
14-Nov-2018
07:00PM - 09:00PM
2 hours
Outage
  • Central Wiki Service
  • EBIS
  • E-Financials
  • eRecruitment
  • Event Booking
  • HR/Payroll
  • ID Management
  • Learn
  • MyEd
  • PURE
  • Reporting + Analytics (BI Suite)
Essential patching is required on the core database server. During this time the following priority services will be unavailable: Unavailable for 2 hours Central Wiki Service | Learn VLE | EBIS | eFinancials| Event Booking| MyEd | Polopoly (publishing)|Reporting + Analytics (BI Suite) | eRecruitment | PURE| HR/Payroll This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Nov-2018
09:00PM - 11:00PM
2 hours
At risk
EUCLID DB - Ongoing scheduled patching

More info
14-Nov-2018
07:00PM - 08:00PM
1 hour
Outage
  • EUCLID web
  • EUCLID Client
Essential patching is required on the EUCLID database server. This work is to ensure that our core infrastructure adheres to security standards. In order to minimise impact the work will be performed mainly outside working hours. Development and Test will be patched in advance. Planned
planned

14-Nov-2018
08:00PM - 09:00PM
1 hour
At risk

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